Independent

2014: WHAT WE WILL REMEMBER

As we come to the final edition of No More Practice for 2014, I thought it worthwhile reflecting on the year that has been. It has been a mixed bag for our industry really.

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THE ERA OF BOUTIQUE ADVICE

The increased level of knowledge of our clients has changed the way financial planners operate in today’s environment.

Information is now so freely available that we have seen the evolution of a new class of investor. Retirees, who for whatever reason be it boredom or a genuine interest, have decided that their new hobby is to become an investment/fund manager and take control of their own wealth management programs.

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WEEKEND OR WEEKDAY GEAR – DO YOU KNOW WHAT YOUR CLIENTS WEAR?

As I caught the train into the city a few weekends ago and walked through Flinders Street Station I was repeatedly struck by the diversity of the passengers around me and how, whilst we were all largely anonymous, we were easily identifiable with particular groups, clusters or “tribes” that were unique in their own way.

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IS YOUR LICENSEE CHARGING TOO MUCH? THREE WAYS TO REDUCE LICENSING OVERHEADS

I don’t have to tell you costs are a big factor when running a financial planning business. I’d argue it’s why over 80 per cent of the industry are now shadowed under the wing of a bank or institution. Economies of scale are a great help in driving costs down, but if you’re focussed on your client you want to ensure it’s the client who is the primary beneficiary of cost efficiencies and no one else!

 

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IS YOUR BRAND AT RISK OF THE REGULATOR?

It’s easy to get busy in the business but if you don’t take the time to work on the business you could be putting your brand, your reputation and the sustainability of your operation at risk.

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