As we approach the holiday season it is often good to reflect back on the year, stop and remember the things that have made a difference not just to the business but to us personally. For me professionally two things stand out. First, the new partnerships that were forged, and the existing partnerships that endured and deepened as we all reeled in shock as the industry came under fire like never before.
Secondly it is the stark realisation the industry is in this together. We cannot grow individually or collectively as businesses if the members and clients lose trust in the sector.
To undermine someone in the industry is to undermine the trust we must restore between the financial services industry and its constituents. The funny thing is, in my role the people I have come to respect the most are both clients and competitors of OneVue yet we have been able to navigate this complex environment with mutual respect.
We can no longer be so polar in our views or like we have seen in the political environment when egos take priority we will destroy the incredible opportunities the industry has to evolve and grow to better serve the needs of our stakeholders.
Personally I want to thank my family, my friends, our shareholders, my staff and particularly my management team who stand steadfast with me as we continue our mission to lower the total cost of clients accessing professional investment management. What was once a dream is now becoming a reality as client after client embraces our next generation solutions.
Most importantly I look back at the year and am so grateful that I did not lose a staff member in an accident or cancer or some other terrible event that strikes when we least expect. After all, when you reflect on it, ours is one of the most human endeavours of all, if we don’t lose sight of what we are really trying to achieve for others.
As we look forward to 2019, I see a brave new path for an industry that has taken on board this year’s tough lessons and been reinvigorated to look outward, to focus on what it’s really all about.
Shoulder to shoulder,
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