Client engagement

LET YOUR CLIENTS KNOW YOU ARE THE TRUSTED ADVISER

How do you create value for your clients, given their broad range of advice needs?

Consumers these days are flooded with the abundance of information available online. Clients are no longer coming to advisers and accountants purely for information.  What they are seeking is for their advisers to provide insights from this information and to help them make the right choices about their financial situation.

 

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FOUR WAYS TO IMPROVE CLIENT RELATIONSHIPS

In my previous article I discussed the importance of non-verbal communication such as proxemics haptics and so on. These important skills are paramount in the engagement process with prospective clients. Impression management is another critical area of relationship building.

 

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TIPS TO GROW YOUR NETWORK VIA LINKEDIN

As much as the use of social media amongst the financial planning community is becoming far more prevalent, as a previous skeptic, I am well aware that there are many of you who remain cautious of Tweeting, posting and commenting for all the world to see.

 

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